Update: WiscIT came back on line at @ 12:30 pm. The vendor restored connectivity at their data center. An issue still persists with their web client, which will be tracked in an unplanned outage notice.
Again, DoIT regrets this inconvenience, and appreciates your patience.
DoIT’s Change, Incident and Configuration Management service is currently down. This outage began at approximately 11 am.
This impacts both the Outage Page(s) — http://outages.doit.wisc.edu/ and http://outages.wisconsin.edu/ — as well as DoIT’s ability to take incidents and input them into our system.
We have contacted our vendor, and they report connectivity problems with the data centers from whence this cloud service is hosted. We do not have an update at this point as to when connectivity will be restored.
Please stay tuned for updates to this Incident from this news post.
DoIT regrets this inconvenience to you, our customers.